Showing posts with label IoT. Show all posts
Showing posts with label IoT. Show all posts

Monday, 29 December 2014

What is Smart Technology? (vs. Dumb Technology)

***** Note: Originally posted @ SmartWeek blog:  http://www.smartweek2014.com/blog/what-is-smart-technology-vs-dumb-technology ***** 

Ok. Today everything seems to be "Smart", from Smart Food to Smart Cars to Smart Phones, but what we really mean by Smart Devices?


(Smart Car - http://www.smartusa.com/)


I first heard the term used when working with RFID readers about 10 years ago. Smart RFID Readers were devices which a certain amount of logic could be added for filtering based on tag reads. (This was great as it helped us to lower overall 'noise' due to unwanted tag reads, etc. There might be hundreds of tags in a read range, but we often only wanted to myopically deal with a small handful of them.) This was in stark contrast to what we called "Dummy" readers which were older devices which could only simply read RFID tags and simply send that information along.

Today the term "Smart" is co-opted for anything that is a primary function "+"  (or plus) device. Basically it's better than it's non-Smart or Dummy predecessor. A phone that does more than just make phone calls, such as stores & plays music, run apps and gets email is a Smart Phone (as compared to a Feature Phone). A whiteboard that is touch sensitive and connected to a laptop and projector is suddenly a Smart Board (see SMART Technology's SMART Board). A fridge with a computer & LCD panel to tell you how much energy it consumes and what's inside is a Smart Fridge (see LG's SmartThinQ Fridge).

Therefore my humble definition is:
Smart Device -  next generation of multi-use/multi-functional device (or appliance), created through the addition of auxiliary complementary technologies to an existing previous device. 
These potentially simple changes or additions should not be underestimated as they can vastly improve the overall impact of the previous device. Take for instance the humble Fax Machine, which in it's basic functional components is part Optical Scanner, part Printer and part Telephone. When Xerox invented & patented the Long Distance Xerographer (LDX) in 1964, all 3x technologies were well established and none were invented specifically for the Fax Machine. However when put together, the sum is greater than the parts and more importantly there is power in having a single device that is integrated vs. simply just connected. (Note: In the case of the invention of the Fax Machine, it was created as a whole new device not just a Smart Scanner or Smart Printer.)

One of the easiest ways to make something "Smart" is to add Internet connectivity to it. Therefore any devices that is part of Internet of Things (IoT) is connected and therefore generally Smart(er) than it's disconnected predecessor. This is why IoT and Smart Devices and M2M (machine-to-machine) are often talked about in the same breath and sometimes interchangeably.

(For those interested, at SAP we are working hard on helping Smart Devices get off the ground with a good push. We're working on things like Smart Vending Machine that can interact with consumer's smart phones and also help to maintain itself through metrics and predictive maintenance. We're also working with places like University of Guelph on Smart Green Roofs, which are not only environmentally friendly but are also self-maintaining and optimized for energy and resource consumption. Additional we're also making the world safer through Smart Cranes, which can detect and avoid collisions in dense construction environments. Just to name a few things...) 

Unfortunately the terminology isn't ideal and it's sometimes confusing. Smart Devices shouldn't confused with Artificial or Machine Intelligence, which is about building software in a way that it can mimic learning and improve over time. These Smart Devices aren't that kind of Mensa "Smart".

Hope that helps...

Wayne Pau

p.s. Maybe the trend will be for "Super" Devices next. In the mobile world we're already past Smart Phones and now we often talk about Super Phones (like Androids and iPhones, etc). These phones are even a step above Smart Phones, which were step up from Dummy Phones or Feature Phones

Monday, 3 November 2014

IoT: 3C's of Internet of Things (aka Welcome to Industry 4.0!)

Recently I was lucky enough to be invited to speak on a panel discussing IoT and UX at SMARTWEEK 2014 (Toronto) hosted at MaRS and UofT. (slides for Challenges of IoT and UX).  After the session I got a few questions & requests to expand on my 3x C's of IoT idea and I'm hoping this blog entry helps any similar questions...


(SMARTWEEK 2014 @ UofT Bahen & MaRS DD)
My take is slightly different from others like Google's Scott Jensen whose broken IoT into 3-layers: Discovery, Control and Co-ordination. (see his blog Deconstructing the IoT). I have strong influences from my RFID and controls experience (via now defunct Sybase RFID Anywhere) which worked with many hardware technologies like Passive, Active RFID tags, PLCs and Location Information Systems

I've seen the slow progression from very 'dumb' readers to today's 'smart' readers. I've seen original simplistic hardware readers which had to be directly connected to PCs and servers, become only *a part of* more expensive, complex programmable readers systems that had customer firmware, high powered CPUs and locale storage. Hardly recognizable from their more primitive predecessors. I've seen old 'dumb' readers become simply a component or plug-in for more powerful mobile devices that are connected with locale storage and run apps.

So here is my take on the 3C's of IoT devices...


(Slide 7 - IoT + UX challenges - SMARTWEEK 2014)

In my reverse pyramid, devices are quickly moving from individual, isolated direct Control devices and into Connected network of devices that are able to Cooperate and Coordinate. So to expand:
Level 1 - (Direct) Control - At the bottom of the pyramid, the devices work on their own and isolated. They can go through life on their own and interaction is necessitated directly between the user and the device. Your Toaster is a example of this, it's happy to fully function on it's own never knowing another toasted (or any other device) ever existed.
These devices are bottom of the ladder and aren't very smart at all.
Level 2 - Connected -The next level is a device that can communicate with other devices. (Unfortunately, at this point often the communication is uni-directional and more in a slave-master type of relationship.) Your Logitech Harmony remote is a example of this, as it's happy to tell your Blu-Ray Player, Receiver and TV what to do. Once you've gotten used to interacting with the single remote it's hard to imagine interacting with every single device one-at-a-time (like when you have to debug which device is not working properly!?!).
These devices are smarter as they have to know at some level to communicate to other devices.

Level 3 - Cooperation-Coordination - The 3rd and final level IoT is devices that work together for a common good. At this point the magic happens as suddenly the sum is greater than the parts. Beyond gains from simplification, new features and powers emerge from the 
gestalt/collective. For example BitCoins is much more powerful than a simple collection of electronic banking institutions. Your car cooperating with your house so you can seamlessly continue that conference call would be another use-case.


These devices are by far the smartest as they realize the untapped potential of co-operation.

Another great example of what Level 3Connected, Coordinated/Cooperating Smart Devices is Industry 4.0. Pioneering out of Germany and SAP is playing a part. 

In this 4th industrial revolution, Cyber Physical Systems (CPS) will interact with each other (aka Co-operate) and work together (aka Coordinate) to build and manufacture products in much more complex ways than we've ever seen before.

Below is a quick diagram that illustrates how far we've come since the Cincinnati slaughter house in 1870 to the next generation of CPS enabled factories. Ironically PLCs aren't even 50 years old yet!


(http://www.engineersjournal.ie/wp-content/uploads/2014/05/Domhnall_Carrol-006.jpg)

So without talking about Machine/Artificial Intelligence, we are currently building the next generation of factories and other systems that have 'smart' devices that are Connected and Coordinating/Cooperating together to provide never seen before productivity. Isn't technology awesome!?!


I hope that helps clear things up...

Wayne Pau